{"id":4648,"date":"2018-07-25T12:21:44","date_gmt":"2018-07-25T16:21:44","guid":{"rendered":"http:\/\/mmprint.com\/blog\/?p=4648"},"modified":"2018-07-25T12:32:12","modified_gmt":"2018-07-25T16:32:12","slug":"how-to-provide-excellent-customer-service-and-drive-more-sales","status":"publish","type":"post","link":"https:\/\/www.mmprint.com\/blog\/2018\/how-to-provide-excellent-customer-service-and-drive-more-sales\/","title":{"rendered":"How to Provide Excellent Customer Service (And Drive More Sales)"},"content":{"rendered":"

\"Achieve<\/p>\n

Lots of companies receive one-time orders\u00a0from customers, but it takes extraordinary service\u00a0to get\u00a0repeat orders\u00a0and switch\u00a0these customers into\u00a0long-term\u00a0clients.
\nThankfully, you’re not in it alone.\u00a0When\u00a0working with a printer that delivers\u00a0superior\u00a0client\u00a0service,\u00a0you’ll be able to\u00a0pass those benefits onto your\u00a0buyers. You\u2019ll be a distributor\u00a0that provides\u00a0what others can\u2019t, and you\u2019ll capture their business\u00a0anew. Look for a\u00a0printer with\u00a0the subsequent\u00a0traits and\u00a0you’ll be able to\u00a0expect more orders.<\/p>\n

Go The Extra Mile<\/h3>\n

\"Male<\/p>\n

Your printer shouldn\u2019t simply fulfill orders; they should create them exceptional.
\nSince printers comprehend their products best, they can supply suggestions you haven\u2019t thought of to drive your printing to the next level.
\nMMPrint.com will:
\n\u2022 Assist clients with design tips and suggestions
\n\u2022 Provide free samples shipped out the same day
\n\u2022 Answer all questions via phone, chat or email
\n\u2022 Suggest ways to improve returns on printing investments
\n\u2022 Blind ship if requested<\/p>\n

Any Product Is a chance to exceed your customer’s expectations<\/strong><\/em>
\nMMprint.com will assist you to exceed end-buyer expectations by suggesting additional finishing options. Recommend your customers opt for additional options like:
\n\u2022 UV, AQ or Varnish\u00a0Coating<\/a>
\n\u2022 Variable Data to help drive sales<\/a>
\n\u2022 Foil Stamping<\/a> or Embossing
\n\u2022 Die-cutting<\/a>
\n\u2022 And more!<\/a><\/p>\n

Communicate Updates<\/h3>\n

\"Man<\/h3>\n

If you\u2019re kept in dark regarding where your shipments are, your clients are too.<\/strong>
\nMake your clients feel secure regarding their orders. When your printer regularly communicates important updates to you, you’ll be able to pass the information to your clients through each step of delivery.
\nMMprint.com will update you immediately on:<\/strong>
\n\u2022 Tracking information
\n\u2022 Estimated delivery\/ship dates<\/a>
\n\u2022 Any shipping delays
\n\u2022 Anything that may arise
\nRest assured, if your printer is aware of something regarding your order, you\u2019ll know too.<\/p>\n

Offer Price Matching<\/h3>\n

Make sure your customers continuously get the best deal.<\/strong>
\nWith thousands of printers out there, it\u2019s not possible to match prices\u00a0on every single product. Luckily, if your printer offers price matching, you don\u2019t need to. MMPrint.com always tries to match any lower price on an identical product found.<\/strong> <\/a>Simply send over the quote to your dedicated print specialist and they will work with you on a reduced price. Work with the printer you would like and continuously get the best prices.<\/p>\n

Offer Discounts<\/h3>\n

You can take your business anywhere.<\/strong>
\nYour printer should make you feel significant and show they appreciate your business. Maximize your profits by partnering with a printer that gives discounts for repeat business.
\nMMPrint.com offers:<\/strong>
\n\u2022 Non-Profit Discounts<\/a>
\n\u2022 Discounts on large-quantity orders
\n\u2022 Coupons sent with orders and repeat customers
\n\u2022 And more!<\/p>\n

Add A Personal Touch<\/h3>\n

\"Person<\/p>\n

Printers are made up of people, after all.<\/strong>
\nPlacing orders and requesting quotes shouldn\u2019t feel impersonal: You should feel like you\u2019re working with real people rooting for you to succeed by pleasing your clients with their products. Make sure your printer cares about you, your clients and what you need.
\nMMPrint.com sends:<\/strong>
\n\u2022 Holiday greetings, just to say hello!
\n\u2022 Sneak peeks at upcoming products so you can stay on top of trends
\n\u2022 Informative newsletters with articles to help you improve your business
\n\u2022 Personal follow-ups to make sure all of your questions are answered<\/p>\n

Or just give us a call and reach a live person right away at 1-877-MMPrint. Our customer service team is here to help with any of your printing needs!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Lots of companies receive one-time orders\u00a0from customers, but it takes extraordinary service\u00a0to get\u00a0repeat orders\u00a0and switch\u00a0these customers into\u00a0long-term\u00a0clients. Thankfully, you’re not in it alone.\u00a0When\u00a0working with a printer that delivers\u00a0superior\u00a0client\u00a0service,\u00a0you’ll be able to\u00a0pass those benefits onto your\u00a0buyers. You\u2019ll be a distributor\u00a0that provides\u00a0what others can\u2019t, and you\u2019ll capture their business\u00a0anew. Look for a\u00a0printer with\u00a0the subsequent\u00a0traits and\u00a0you’ll be able […]<\/p>\n","protected":false},"author":123,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4648","post","type-post","status-publish","format-standard","hentry","category-printing-resources"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mmprint.com\/blog\/wp-json\/wp\/v2\/posts\/4648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mmprint.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mmprint.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mmprint.com\/blog\/wp-json\/wp\/v2\/users\/123"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mmprint.com\/blog\/wp-json\/wp\/v2\/comments?post=4648"}],"version-history":[{"count":8,"href":"https:\/\/www.mmprint.com\/blog\/wp-json\/wp\/v2\/posts\/4648\/revisions"}],"predecessor-version":[{"id":4660,"href":"https:\/\/www.mmprint.com\/blog\/wp-json\/wp\/v2\/posts\/4648\/revisions\/4660"}],"wp:attachment":[{"href":"https:\/\/www.mmprint.com\/blog\/wp-json\/wp\/v2\/media?parent=4648"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mmprint.com\/blog\/wp-json\/wp\/v2\/categories?post=4648"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mmprint.com\/blog\/wp-json\/wp\/v2\/tags?post=4648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}